Botsonic helps Support & Success Managers to go Auto-Pilot by handling 70% of Customer queries, Automate customer engagement, Support & Sales ****by an AI-driven chatbot and conversational interface.
Name of the Game — > Make Every Web Visitor ( A new user or An existing Customer ) Happy!
Problem Botsonic Solves
Without Botsonic, Customer Support Teams face several challenges:
- Inefficient Customer Support: Traditional customer service methods can lead to long wait times and frustrated customers. Poor CES, NPS & AHTs!
- High Operational Costs: Maintaining a large support team can be expensive and resource-intensive.
- Limited Availability: Businesses may struggle to provide 24/7 support without significant investment in personnel.
- Inconsistent Responses: Human agents may provide varying levels of service quality, leading to customer dissatisfaction.
- Limited Scope: Manual handling of inquiries can sometimes cause losses in Cross-Selling & Upselling Opportunities.
Solutions (Outcomes)
Botsonic automates customer interactions to streamline support processes. A guarantee for 70% Autopilot Mode ‣ ****
The platform offers:
- AI-Powered Chatbots: Intelligent Chatbots that can handle common inquiries and tasks, reducing the need for human intervention can be built in less than 5 Mins, no coding required!
- 24/7 Availability: Ensure customers receive assistance at any time, improving satisfaction and retention rates.
- Cost Efficiency: Reduce operational costs by automating routine tasks and minimizing the need for extensive support staff.